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Name of Your Organization:
Cisco Systems, Inc.
Web Site:
Compatible Capability:
Cisco Security IntelliShield Alert Manager Service
Capability home page:
http://www.cisco.com/en/US/products/ps6834/serv_group_home.html
Product Accessibility <CR_2.4>
Provide a short description of how and where your capability is made available to your customers and the public (required):
IntelliShield Alert Manager Service is made available to customers through a subscription to a dedicated web portal, e-mail and pager/SMS at intellishield.cisco.com. A limited subset of vulnerability and threat information is publicly available through the Cisco Security Intelligence Operations website at www.cisco.com/go/security.
Map Currency Indication <CR_5.1>
Describe how and where your capability indicates the most recent CVE version used to create or update its mappings (required):
The CVE number is included by default in an IntelliShield Alert Manager report. The version number of the IntelliShield Alert Manager is incremented when there is a change to the report content, including CVE content.
Map Currency Update Approach <CR_5.2>
Indicate how often you plan on updating the mappings to reflect new CVE versions and describe your approach to keeping reasonably current with CVE versions when mapping them to your repository (required):
Since IntelliShield Alerts must be timely, CVE number may not be assigned at the time of publication. The numbers are added to the Alert as soon as they become available.
Map Currency Update Time <CR_5.3>
Describe how and where you explain to your customers the timeframe they should expect an update of your capability’s mappings to reflect newly available CVE content (required):
The online help section of IntelliShield Alert Manager provides customers with a description of CVE content, where it can be located in the IntelliShield report and how often it is updated.
Map Content Selection Criteria <CR_5.4>
Describe the criteria used for determining the relevance of a given CVE Identifier to your Capability (required):
If a CVE Identifier exists for a disclosed vulnerability, then it will be included in the IntelliShield alert that is created for the associated vulnerability report as well as linked to it for custom vulnerability reports.
Map Currency Update Mechanism <CR_5.4>
Describe the mechanism used for reviewing CVE for content changes (required):
The IntelliShield Database is updated daily to ensure that any available CVE update from mitre.org is polled and subsequently reflected in the IntelliShield database. CVE content changes from mitre.org will be reflected in the IntelliShield database. The version number of related IntelliShield reports would also be incremented as a result of the CVE update.
Map Content Source <CR_5.5>
Describe the source of your CVE content (required):
The Common Vulnerabilities and Exposures (CVE) List maintained by MITRE Corporation is the source of IntelliShield’s CVE content.
CVE and Compatibility Documentation<CR_4.1>
Provide a copy, or directions to its location, of where your documentation describes CVE and CVE compatibility for your customers (required):
A documentation describing CVE and CVE compatibility can be accessed through the online help functionality. The online help is located at: https://intellishield.cisco.com/security/alertmanager/html/help/intellishield.htm and is referenced in the Reports » Alert Report section. A direct link to the documentation is available at: https://intellishield.cisco.com/security/alertmanager/html/help/IntelliShield_Alert_Manager_Sample_Alert.pdf.
The user must be logged into IntelliShield to access this documentation.
Documentation of Finding Elements Using CVE Names <CR_4.2>
Provide a copy, or directions to its location, of where your documentation describes the specific details of how your customers can use CVE names to find the individual security elements within your capability’s repository (required):
Customers can search by CVE name by submitting the CVE name in the Advanced Alert Search form. The path to the Advanced Alert Search form is ‘» Alert Manager » Alerts » Advanced Alert Search’.
Documentation of Finding CVE Names Using Elements <CR_4.3>
Provide a copy, or directions to its location, of where your documentation describes the process a user would follow to find the CVE names associated with individual security elements within your capability’s repository (required):
Customers can find by CVE names by applying IntelliShield’s search functionally to query on a variety of IntelliShield database reporting elements such as Vendor name, product name, etc. The results will provide individual reports for each match. In each of those individual IntelliShield reports a corresponding CVE name will be listed in the heading section by default.
Documentation Indexing of CVE-Related Material <CR_4.4>
If your documentation includes an index, provide a copy of the items and resources that you have listed under "CVE" in your index. Alternately, provide directions to where these "CVE" items are posted on your web site (recommended):
CVE-related material is indexed in the IntelliShield database for quick data access. This index provides access to the vulnerability data elements that are integrated into an IntelliShield report.
Type-Specific Capability Questions
Finding Tasks Using CVE Names <CR_A.2.1>
Give detailed examples and explanations of how a user can locate tasks in the tool by looking for their associated CVE name (required):
The advanced alert search feature will allow location based on an associated CVE name:
- ALERT MANAGER » Alerts » Advanced Alert Search
- Enter the CVE name in the "CVE" field
- Click on the "Search" button.
Finding CVE Names Using Elements in Reports <CR_A.2.2>
Give detailed examples and explanations of how, for reports that identify individual security elements, the tool allows the user to determine the associated CVE names for the individual security elements in the report (required):
Each report has a header section located at the top of the report. A CVE field in the report header lists the CVE name if one is already available from MITRE Corporation. For example, under ALERT MANAGER » Alerts, choose "Keyword" from the "Search" pull down menu, enter the CVE name in the keyword field and click on the "Search" button. The results will provide a report with the individual security elements associated with the CVE name.
Getting a List of CVE Names Associated with Tasks <CR_A.2.4>
Give detailed examples and explanations of how a user can obtain a listing of all of the CVE names that are associated with the tool’s tasks (recommended):
The "Group Inbox" provides a list of all tasks that are associated with a CVE name:
- Go to "ALERT MANAGER » Inbox
- Select the "Group Inbox" tab
- The "Status", "Priority" and "Group" pull-down menus should be set to "All"
- The "Type" pull-down menu should be set to "Task"
- Each report has a header section located at the top of the report. A CVE field in the report header lists the CVE name if one is already available from MITRE Corporation. For example, under ALERT MANAGER » Alerts, choose "Keyword" from the "Search" pull down menu, enter the CVE name in the keyword field and click on the "Search" button. The results will provide a report with the individual security elements associated with the CVE name.
- Click on the Vulnerability Alert listed to view the individual Inbox Item.
- Click on the Alert Number to view the CVE name in the Vulnerability Alert header.
Selecting Tasks Using Individual CVE Names <CR_A.2.6>
Describe the steps that a user would follow to browse, select, and deselect a set of tasks for the tool by using individual CVE names (recommended):
The "Alerts" window provides a list of entries through which tasks can be browsed and selected / deselected:
- Go to "ALERT MANAGER » Alerts
- Click on the "Notify" link located to the right of the Alert listed
- In the "Manual Notification" window displayed next, click on the IntelliShield ID (link)
- Select or deselect the "Task" checkbox
Non-Support Notification for a Requested CVE Name <CR_A.2.7>
Provide a description of how the tool notifies the user that task associated to a selected CVE name cannot be performed (recommended):
The "Alerts" window provides a list of entries through which tasks can be browsed and selected / deselected:
- Go to "ALERT MANAGER » Inbox"
- Status, Priority pull-down menus are set to "All"
- Type pull-down menu is set to "Task"
- Select the "Personal Inbox" tab
- Click on the description link listed under the "Description" column to go to ALERT MANAGER » Inbox » Details"
- Click on the Alert number
- The CVE name will display "Not Available" in the report header
Service Coverage Determination Using CVE Names <CR_A.3.1>
Give detailed examples and explanations of the different ways that a user can use CVE names to find out which security elements are tested or detected by the service (i.e. by asking, by providing a list, by examining a coverage map, or by some other mechanism) (required):
A user can query vulnerability alert information by using a CVE name as a keyword search in the basic Alert search form or in the CVE field in the advanced Alert search form. A user can also query the IPS signature search engine based the CVE name. The CVE name value can be used as either a keyword parameter or CVE parameter in a search form to find a corresponding IPS signature (security element).
Finding CVE Names in Service Reports Using Elements <CR_A.3.2>
Give detailed examples and explanations of how, for reports that identify individual security elements, the user can determine the associated CVE names for the individual security elements in the report (required):
A user can open a vulnerability alert report for each alert listed. That report contains the CVE name and the associated security elements such as the threat type and alert history.
Finding Online Capability Tasks Using CVE Names <CR_A.4.1>
Give detailed examples and explanations of how a "find" or "search" function is available to the user to locate tasks in the online capability by looking for their associated CVE name or through an online mapping that links each element of the capability with its associated CVE name(s) (required):
The user can perform a vulnerability search using the default search alert search form or the advanced search web page. If using the default search page at "» Alert Manager » Alerts" the CVE name can be entered as a keyword in the search form. If using the advanced search web page at "» Alert Manager » Alerts » Advanced Alert Search" as either a keyword or in the CVE field of the web page’s search form.
Finding CVE Names Using Online Capability Elements <CR_A.4.2>
Give detailed examples and explanations of how, for reports that identify individual security elements, the online capability allows the user to determine the associated CVE names for the individual security elements in the report. (required):
The IntelliShield vulnerability alert report provides individual security elements that are used to describe vulnerabilities. That same report also contains a CVE field that lists the CVE names with the vulnerability alert report. An example of this is at http://tools.cisco.com/security/center/viewAlert.x?alertId=25246
Online Capability Element to CVE Name Mapping <CR_A.4.3>
If details for individual security elements are not provided, give examples and explanations of how a user can obtain a mapping that links each element with its associated CVE name(s), otherwise enter N/A (required):
Security elements corresponding to a CVE are mapped. The Advanced Alert Search feature in IntelliShield provides the ability to search on a CVE name that is mapped to the corresponding security elements. Searching on the CVE name will return an IntelliShield report listing the security elements that are mapped to the CVE name.
Finding Elements Using CVE Names <CR_A.5.1>
Give detailed examples and explanations of how a user can associated elements in the capability by looking for their associated CVE name (required):
The user can perform a search within IntelliShield based on the CVE name to find the CVE name that have elements associated with it. Entering a valid CVE name as either in either the keyword field for CVE field of a search form will return a report that lists the CVE name and the elements associated to it.
Finding CVE Names Using Elements in Reports <CR_A.5.2>
Give detailed examples and explanations of how, for reports that identify individual security elements, the capability allows the user to determine the associated CVE names for the individual security elements in the report (required):
Both IntelliShield vulnerability alerts and security activity reports list CVE names that are associated with individual security elements. The user would display the report of interest and view the CVE name located next to the CVE field of the report that also lists the associated security elements. An example of such a report can be viewed at this link: http://tools.cisco.com/security/center/viewAlert.x?alertId=25246
Electronic Document Format Info <CR_B.3.1>
Provide details about the different electronic document formats that you provide and describe how they can be searched for specific CVE-related text (required):
Documents are provided in HTML and plain text formats. CVE-related text can be searched using a document viewer application’s search or find functionality.
Electronic Document Listing of CVE Names <CR_B.3.2>
If one of the capability’s standard electronic documents only lists security elements by their short names or titles provide example documents that demonstrate how the associated CVE names are listed for each individual security element (required):
Electronic documents provide the CVE name in the top section of the document listing security elements. An example of an electronic document is available at: http://tools.cisco.com/security/center/viewAlert.x?alertId=25246
Finding Elements Using CVE Names Through the GUI <CR_B.4.1>
Give detailed examples and explanations of how the GUI provides a "find" or "search" function for the user to identify your capability’s elements by looking for their associated CVE name(s) (required):
The GUI provides a search functions in a search form that allows looking up a vulnerability based on the associated CVE name. The CVE name used as either a CVE or keyword search parameter can be entered in the search form is used to retrieve the corresponding elements.
GUI Element to CVE Name Mapping <CR_B.4.2>
Briefly describe how the associated CVE names are listed for the individual security elements or discuss how the user can use the mapping between CVE entries and the capability’s elements, also describe the format of the mapping (required):
CVE names are listed along with the associated in security elements in the GUI display. The display is provided in an HTML format that is compatible for viewing in a web browser.
Statement of Compatibility <CR_2.7>
Have an authorized individual sign and date the following Compatibility Statement (required):
"As an authorized representative of my organization I agree that we will abide by all of the mandatory CVE Compatibility Requirements as well as all of the additional mandatory CVE Compatibility Requirements that are appropriate for our specific type of capability."
Name: Michael Adler
Title: Product Manager, Cisco Security IntelliShield Alert Manager Services
Statement of Accuracy <CR_3.4>
Have an authorized individual sign and date the following accuracy Statement (recommended):
"As an authorized representative of my organization and to the best of my knowledge, there are no errors in the mapping between our capability’s Repository and the CVE entries our capability identifies."
Name: Michael Adler
Title: Product Manager, Cisco Security IntelliShield Alert Manager Services
Statement on False-Positives and False-Negatives <CR_A.2.8 and/or CR_A.3.5>
FOR TOOLS ONLY - Have an authorized individual sign and date the following statement about your tools efficiency in identification of security elements (required):
"As an authorized representative of my organization and to the best of my knowledge, normally when our capability reports a specific security element, it is generally correct and normally when an event occurs that is related to a specific security element our capability generally reports it."
Name: Michael Adler
Title: Product Manager, Cisco Security IntelliShield Alert Manager Services